News, 1998

January 12, 1998

Statistics and productivity reports were greatly improved in messaging system Artix BroadsWord. Now the system statistics and reports reflect the call processing in the real time/on-line mode.

January 22, 1998

Module Administrator in broadcaster BroadsWord got the ability to export the system statistics and productivity reports into ASCII text-files.

February 13, 1998

It was added the report on the incomplete tasks into Artix BroadsWord.

March 11, 1998

Artix Line became a business partner of Telephone Response Technologies (TRT).

May 6, 1998

We corrected the incorrect task completion due to time-out error in the Artix BroadsWord.

May 22, 1998

East Line Cargo shipping company hired Artix Line to develop a new telephone service for its customers.

June 2, 1998

Now Artix voice broadcaster can call message recipients by alternative phones.

June 17, 1998

Artix Line got a Partner status of Dialogic corporation. Artix Line got the ability to make business with Dialogic directly.

June 25, 1998

Data import from external databases sufficiently modified in the messaging system Artix BroadsWord. Added the ability to import data through ODBC drivers, import into a group, the possibility to update or to replace old data with the newer ones.

July 8, 1998

It was greatly optimized the Artix BroadsWord GUI in order to give the administrator the advanced abilities to monitor and to control task preparation and execution.

July 17, 1998

Moscow Public Telephony Carrier purchased an inbound call center to handle a large number of call from the public tax-phones.

July 20, 1998

Statistics was added into Autoinformer module.

August 7, 1998

Enhanced voice libraries were re-recorded in the new VOX format 4 bit ADPCM 6000 Hz.

August 12, 1998

A new extremely needed database-handling module DBRepair was added to the set of Artix BroadsWord utilities. DBRepair can repair the system internal database with all data remaining unchanged. In case the database is corrupted hard it allows to recreate all database structure but all data stored will be lost.

August 18, 1998

Artix Line shipped the voice broadcasting system to Cheliabinsk according to the purchase order of the local branch of Russian Federation Central Bank.

August 26, 1998

A new Artix BroadsWord 2.0 version is released. The new version has the Manager module instead of the old call processing module Caller that is a reliable multithreaded, multitasking application designed with a thread controlling each voice channel. The old approach was based on the multiprocessing model when each channel is controlled by a dedicated process (Caller.exe). Now you will never see "Unexpected error in Caller.exe" error-message.

September 16, 1998

A new useful feature was added into the voice broadcaster's statistics. The system administrator can choose amongst a variety of statistic and system productivity reports presented in various forms such as 3D/2D pie and linier diagrams, system log-file, etc.

September 21, 1998

Artix BroadsWord voice broadcaster was transformed into voice and fax broadcaster. Fax is supported for integrated voice&fax VFX/40ESC PLUS boards.

October 2, 1998

Notification to pager was added to Artix BroadsWord. Now it can broadcast to phone, alternative phone, pager and fax according to various broadcast scenarios.

October 22, 1998

The intelligent answering machine detection and processing was added to Artix BroadsWord. Now our system can leave a message to a personal mailbox if the recipient's extension is known.

October 29, 1998

Artix Line has sold and successfully installed a corporate networking FACSys fax server and several VocalTec IP-telephony gateways at ITAR-TASS information agency headquarters.

November 3, 1998

It was corrected a call processing error that occurred in case the system made calls by telephone lines of different types.

November 23, 1998

Voice&fax messaging system Artix BroadsWord 2.0 English version is released. The version includes English enhanced voice libraries and full technical documentation.

December 1, 1998

Incorrect recipients count while adding single recipients and groups of recipients was successfully corrected in Artix BroadsWord.

December 15, 1998

The speed of data import from external databases was greatly improved.

December 17, 1998

The speed of deleting/adding a large number of recipients was optimized.

December 28, 1998

Artix BroadsWord broadcasting system was adopted to digital telephone interface boards.

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